UCC evolution

Where is Unified Communications and Collaboration taking the enterprise?

• From traditional voice and email to rich Unified Communications and Collaboration including video and instant messaging
• From separate applications to integrated applications with centrally managed directories and presence
• From fixed infrastructure with separate networks to dynamic, virtualised infrastructure with converged networks
• From simple, isolated devices to smart, integrated devices
• From separate device platforms to single platform(s) supporting all applications on a wide range of form factors
• From multiple devices per person (desk phone, home phone, mobile phone, PC, remote email device, 3G and bluetooth accessories) to devices deployed by function, with a trend towards a single device
• From manual device configuration to centralised, advanced device configuration and management