Overview
This event represents the ideal opportunity to plan your next steps to unlock the functionality and value of your Avaya infrastructure.
In addition you will benefit from the following:
• Hear practical, operational advice – as well as the business case and benefits
• Experience live demos of the latest Avaya solutions
• Three distinct breakout sessions to deliver detailed insight into:
Nortel to Avaya product updates
Roadmap and key trends: Contact centre developments including:
- Portfolio update - Elite, AACC, Callmedia and CCAS
- Options for Elite and Callmedia customers
- Work Force Optimisation on Avaya
Roadmap and key trends: Unified Communications and Collaboration
- Presence, IM and Federation
- FMC focus and solutions
- Fixed Mobile substitution – is a PBX worth it?
- Health check – maximising your investment
• Both Azzurri and Avaya technology experts present to answer your questions and offer guidance
• The event is specifically designed to offer value to those at an operational level such as: IT Managers/Networking Managers and Contact Centre Managers.
Venue details
The event will take place from 10.00 - 14.15 at the Avaya Executive Briefing Centre in Guildford:
Avaya House,
Cathedral Hill,
Guildford,
Surrey
GU2 7YL